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Customer Service

Back-Ordered Merchandise


All items shown on the web site are currently available. Some items may be missing sizes and this will be indicated when you choose the item. If a size is out of stock, you will not be able to select the sizes that are unavailable. At times, items sell very quickly and we may generate a back order. If this happens, you will be notified via email and you will be presented with a series of options. We will give you the date the item will be available and we will ask if you want to wait for the item. We can ship what is available and wait for the back-ordered item, we can issue a gift certificate for future use for that item, or we can issue back a credit to your credit card and close the back order. We will notify you within 48 hours of creating a back-ordered item.

Need Help?

Contact Customer Service

PLEASE CONTACT US AT 1-888-339-2987
8:30 am - 7:00 pm EST Monday-Wednesday
8:30 am - 5:00 pm EST Thursday
Friday, July 3rd - Closed
Saturday, July 4th - Closed
Sunday, July 5th - Closed

Did you lose your packing slip?

No Problem.

Please call customer service at 1-888-339-2987 and we’d be happy to send a new packing slip out to you.