When you’re happy, we’re happy. Life is Good stands behind the quality of the products we sell and we truly hope you enjoy your purchase. If you are unsatisfied for any reason, return your merchandise by following the easy steps below:
Fill-out the returns and exchange form on the back portion of your packing slip and indicate what you are returning or exchanging. Please indicate if this order was a gift. To ensure a prompt and accurate returns process, we ask that you include your order number on the return form. To access your order number, simply Log into your account.
Tear the form along the perforation and be sure to include it in your package. For your convenience, we have supplied a postage paid return label in with your original order. If you do not have the mailing label from the original packing slip please use a signature required service such as FedEx or UPS to send your return back to us. Please do not use USPS. If you choose to use USPS, Life is good® cannot guarantee delivery of your package. You will be responsible for paying all return shipping costs up front.
Please ship your return to:
15 Hudson Park Drive
Hudson, NH 03051
We will do our best to process your return or exchange within 7 business days after receipt of the package. Please allow a full billing cycle for credit to appear on your financial statement.
- Returns and exchanges must be made within 60 days of your order date.
- For eligible returns within the United States, a free pre-paid return label in provided in the original order.
- Merchandise must be unused, unworn, and in good condition with the original hangtags and packaging attached.
- No refunds will be given without a receipt.
- Only items purchased through lifeisgood.com may be returned to our online warehouse. Items purchased through any of our wholesale partners must be returned to the place of purchase.
- When we receive your returned merchandise, we will refund you against the original method of payment.
- Shipping and handling costs, gift box costs and other charges are non-refundable.
- Canadian orders can be refunded or exchanged, however shipping costs to Lifeisgood.com and back out will be the responsibility of the customer.
- In the case of damaged items, please call the customer care team at 1-888-339-2987.
Did you receive a Life is Good gift and are missing the packing slip or shipping label? No worries, give us a call at 888-339-2987. We’ll help you send back your merchandise in accordance with the terms of this return policy and issue you an e-gift card to lifeisgood.com.
Give us a call
- Monday: 8:30 am - 7:00 pm EST
- Tuesday: 8:30 am - 7:00 pm EST
- Wednesday: 8:30 am - 7:00 pm EST
- Thursday: 8:30 am - 7:00 pm EST
- Friday: 8:30 am - 5:00 pm EST
- Saturday: 9:00 am - 3:00 pm EST
- Sunday: 9:00 am - 3:00 pm EST