When you’re happy, we’re happy. Life is Good stands behind the quality of the products we sell and we truly hope you enjoy your purchase. If you are unsatisfied for any reason, you can return your order for a refund within 60 days of your purchase. Merchandise must be unused, unworn and in good condition.
HOW TO RETURN
Need to make a return? It’s easy!
When you click the “start a return” button, follow the prompts to receive a FREE, printable, pre-paid UPS shipping label. Refunds are for merchandise values only and the credit will be issued within 7 business days of receipt to the original form of payment. Pre–paid return label is valid for use for USA orders only.
If you have any further questions or experience difficulty retrieving your pre-paid return label, please contact our Customer Care Team.
Click on the same “start a return” button above and click on the link for gift returns. You will be issued an eGift Card to LifeisGood.com for the value of the merchandise.
To exchange an item for a new style, size or color, simply utilize our free returns process for the original item and place a new order for the replacement item.
In the event that you purchased an item that was on sale (and no longer is), and you wish to exchange it for a different color or size of the same item, please call us.
Every once in a blue moon, we ship the incorrect item (sorry!). In this event, please give us a call for assistance.
- Allow 7-14 business days to process your return
- Refunds are for merchandise values only and will be credited to the original form of payment (except in the case of gift returns – please see above)
- Upon completion of the return, you will receive an email notification.
- Please allow a full billing cycle for credit to appear on your financial statement.