When you’re happy, we’re happy. Life is Good stands behind the quality of the products we sell and we truly hope you enjoy your purchase. If you are unsatisfied for any reason, you can return your order for a refund within 60 days of your purchase. Merchandise must be unused, unworn and in good condition.*
*Our Simply True Fleece should be washed before wearing. If you wash your Simply True Fleece and aren’t satisfied with the product, you can still return it afterwards.
HOW TO RETURN
Need to make a return? It’s easy!
When you click the “start a return” button, follow the prompts to receive a FREE, printable, pre-paid USPS shipping label. Refunds are for merchandise values only and the credit will be issued within 5-7 business days of receipt to the original form of payment. Pre–paid return label is valid for use for USA orders only.
Love it, but need a different size, color or style? Simply utilize our free returns process and send the original item back for a credit and place a new order to purchase the replacement item.
In the event that you purchased an item that was on sale (and no longer is), or if we shipped the incorrect item (sorry!), please call our customer care team and we will be happy to honor your discount on a new order.
Click on the same “start a return” button above and click on the link for gift returns. You will be issued an eGift Card to LifeisGood.com for the value of the merchandise.
- Allow 5-7 business days to process your return
- Refunds are for merchandise values only and will be credited to the original form of payment (except in the case of gift returns – please see above)
- Upon completion of the return, you will receive an email notification.
- Please allow a full billing cycle for credit to appear on your financial statement.
If you have any further questions or experience difficulty retrieving your pre-paid return label, please contact our Customer Care Team.